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FREQUENTLY ASKED QUESTIONS

Below you will find the answers to our most frequently asked questions. Should you have any other queries pleas email contact@nolanrecycling.co.uk or telephone us on 01656 740 862

SKIP FAQ'S

What sizes are available?

We have every size skip available for booking:

Mini Skip (Small) – 2 cu.yd

Midi Skip (Medium) – 5 cu.yd

Builders Skip (Large) – 8 cu.yd

Builders Skip (Extra Large) – 12 cu.yd

16 Yard Skip (Open or Enclosed) – 16 cu.yd

25 Yard Hookloader Skip – 25 cu.yd

35 Yard Hookloader Skip – 35 cu.yd

How much will it cost?

Prices vary depending on skip size and the area of delivery. For an exact quotation please contact us or order online using our new ordering system.

When and how do I pay?

Payment is required on or prior to delivery of the skip. Payments can be made by card (whilst on the phone to office staff) or by cash or cheque upon delivery. If ordering through the online ordering system payment can be made by card or through PayPal.

Where can I put the skip?

  • On Private property – A garden or driveway.
  • On Council property – Road, rear lane or grass verge with the appropriate Council permit. There is a charge for this service, depending on your local authority, but we can complete all the paperwork for you. If the council refuses the license which is quite rare we can offer a service where the driver can wait at your property while you fill the skip (this service is a maximum of up to 20 minutes).

How long do I have the skip for?

The normal hire period is 7 days, however this can be extended subject to availability. Further charges may apply.

What can't I put in the skip?

  • Asbestos
  • Vehicle Batteries
  • Fridges
  • Freezers
  • Non-empty Paint Cans/Tins
  • Gas Cylinders
  • Vehicle Tyres
  • Oils or Lubricants
  • Clinical Waste
  • Television Monitors and Other electrical items
  • Any hazardous waste

All other general waste and building materials are accepted.

ONCE YOU'VE HIRED

Where's my skip?

Due to the nature of the industry we are unable to specify an exact time. We can however specify a morning or afternoon delivery. If you need the skip for a specific time we suggest you arrange to have the skip delivered the day before to avoid any problems.

Can I overload my skip?

We will not collect a skip which has been loaded above the safe level load.  This is a legal requirement and we as a public skip hire business must abide by the law.

Can I light a fire in the skip?

No, a skip is not an incinerator and is not designed for fires. Please do not light fires in them or you will be charged to repair the damage.

What happens to the waste after it's taken away?

Once we collect your waste, we take it to our fully licensed waste transfer station where we sort it into separate waste streams using our on-site picking line. The separated waste is then baled and sent to re-processors for onward recycling. We aim to recover and recycle as much waste as possible and use landfill as a last resort.

The materials we currently recycle include:

  • Wood
  • Scrap Metals
  • Cardboard/Paper
  • Plastic
  • Green Waste
  • Hardcore
  • Glass.

When will the skip be collected?

Please call us on 01656 740862 when the skip is ready for collection. The skip will be due for collection seven days from the delivery date but depending on collection bookings we are unable to specify a day for collection. We aim to collect the skips as quickly as possible.

WASTE COLLECTION SERVICE FAQ'S

How do I book a waste collection?

Please contact us on 01656 740862 to book your collection or alternatively you can use our online booking system.

What does a collection service cost?

Our Waste Collection Service works by calculating the volume of waste we collect.  Our van is broken down into 4:

  • 1/4 Van Load – approx 5 cu.yd
  • 1/2 Van Load – approx 9 cu.yd
  • 3/4 Van Load – approx 13 cu.yd
  • Full Van Load – approx 17 cu.yd

 

The costs vary for each load so please contact us for an exact quotation.

What does the service include?

Our waste collection service includes garden, garage, shed, house and offices clearances for domestic and trade customers.  As well as collecting your waste, we will leave your area as tidy as possible after loading the van.

We also provide a cheap cardboard and scrap metal collection service.  Please call us for details.

Do I have to load the van?

Not at all!

You sit back and relax whilst our professional team does the loading for you.

My rubbish is not in one place, what do I do?

In this case, you have a few options available to you:

  • Gather the rubbish in one place and make it as accessible as possible for collection.
  • If this is not possible then point our team in the right direction and we will do the extra work for you.

 

Each collection has an allotted loading time frame, if we exceed this limit then you may be charged additional labour costs.

Can I book a quotation?

Absolutely, our professional team will visit you and provide a no cost no obligation quotation.  Alternatively you can send us photos of your waste to be collected to contact@nolanrecycling.co.uk and this will allow us to provide an accurate quotation.

How do I pay?

Our office staff will provide you with an estimation of the cost and our collection team will provide an accurate quotation upon arrival.  The final price will be given upon completion of loading.

Payments can be made by card (whilst on the phone to office staff) or by cash or cheque upon collection. If ordering through the online ordering system payment can be made by card or through PayPal.